Provide personal services to ensure the safety and comfort of airline passengers during flight. Greet passengers, verify tickets, explain use of safety equipment, and serve food or beverages.

Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

1. Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.

2. Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.

3. Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.

4. Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.

5. Administer first aid to passengers in distress.

6. Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.

7. Prepare passengers and aircraft for landing, following procedures.

8. Determine special assistance needs of passengers such as small children, the elderly, or disabled persons.

9. Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.

10. Reassure passengers when situations such as turbulence are encountered.

11. Announce flight delays and descent preparations.

Service Orientation - Actively looking for ways to help people.

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Speaking - Talking to others to convey information effectively.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Coordination - Adjusting actions in relation to others' actions.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Geography - Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Job Zone Two: Some Preparation Needed

Education: These occupations usually require a high school diploma and may require some vocational training or job-related course work. In some cases, an associate's or bachelor's degree could be needed.

Training: Employees in these occupations need anywhere from a few months to one year of working with experienced employees.

The college search results are undergraduate programs associated with Flight Attendants. Further education may also be required to pursue this career.

The training search results include both short and long-term programs associated with Flight Attendants, and may be more appropriate for adult and non-traditional students. Further training may also be required to pursue this career.

In NY the average wage for this occupation was:

$44,510 for entry level workers, and $86,690 for experienced workers.

Based on the total number of annual openings and its growth rate, the employment prospects for this occupation are described as Less Favorable.

During 2006, there were approximately 9,290 Flight Attendants employed in NY.

We estimate that in 2016 there will be 9,520  employed in NY. This represents an increase of 20 job(s) each year, and a total of 160 job openings each year.

Flight attendants - Visit this link for additional information on this career from the Occupational Outlook Handbook; a publication produced and maintained by the United States Department of Labor.

Transportation Specialists - Visit this link for information on this career in the military.

Home Health Aides - Provide routine, personal healthcare, such as bathing, dressing, or grooming, to elderly, convalescent, or disabled persons in the home of patients or in a residential care facility.

Combined Food Preparation and Serving Workers, Including Fast Food - Perform duties which combine both food preparation and food service.

Counter Attendants, Cafeteria, Food Concession, and Coffee Shop - Serve food to diners at counter or from a steam table.

Locker Room, Coatroom, and Dressing Room Attendants - Provide personal items to patrons or customers in locker rooms, dressing rooms, or coatrooms.

Baggage Porters and Bellhops - Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.

Transportation Attendants, Except Flight Attendants and Baggage Porters - Provide services to ensure the safety and comfort of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties, such as greeting passengers, explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.

Counter and Rental Clerks - Receive orders for repairs, rentals, and services. May describe available options, compute cost, and accept payment.

Hotel, Motel, and Resort Desk Clerks - Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.