Administrative Services Managers
An occupation in Business and Information Systems
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| Job Description |
Plan, direct, or coordinate supportive services of an organization, such as recordkeeping, mail distribution, telephone operator/receptionist, and other office support services. May oversee facilities planning and maintenance and custodial operations.
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| Interests |
Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
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| Tasks |
1. Monitor the facility to ensure that it remains safe, secure, and well-maintained.
2. Direct or coordinate the supportive services department of a business, agency, or organization.
3. Set goals and deadlines for the department.
4. Prepare and review operational reports and schedules to ensure accuracy and efficiency.
5. Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
6. Acquire, distribute and store supplies.
7. Plan, administer and control budgets for contracts, equipment and supplies.
8. Oversee construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations.
9. Hire and terminate clerical and administrative personnel.
10. Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
11. Manage leasing of facility space.
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| Skills |
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
Time Management - Managing one's own time and the time of others.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Coordination - Adjusting actions in relation to others' actions.
Service Orientation - Actively looking for ways to help people.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
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| Knowledge |
Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
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| Education |
Job Zone Four: Considerable Preparation Needed
Education: Most of these occupations require a four - year bachelor's degree, but some do not.
Training: Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
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| School Programs |
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The college search results are undergraduate programs associated with Administrative Services Managers.
Further education may also be required to pursue this career.
The training search results include both short and long-term programs associated with Administrative Services Managers,
and may be more appropriate for adult and non-traditional students. Further training may also be required to pursue this career.
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Public Administration. - A program that prepares individuals to serve as managers in the executive arm of local, state, and federal government; and that focuses on the systematic study of executive organization and management. Includes instruction in the roles, development, and principles of public administration; the management of public policy; executive-legislative relations; public budgetary processes and financial management; administrative law; public personnel management; professional ethics; and research methods.
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Medical/Health Management and Clinical Assistant/Specialist. - A program that prepares individuals, under the supervision of physicians, nurses, or other health care professionals, to perform medical office or facilities management services and perform one or more clinical allied health specialties. Includes instruction in health care management; medical office administration; medical law and regulations; training in one or more diagnostic, treatment, therapy, or laboratory specialties at the assistant level or above; and applicable professional standards and ethics.
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Medical Staff Services Technology/Technician. - A program that prepares individuals to perform credentialing, privileging, personnel management, and accreditation compliance services for hospitals and other health care facilities and organizations. Includes instruction in medical staff organization and management, medical terminology, credentialing and re-credentialing, health care accreditation and regulatory standards, health care law, meeting and negotiation management, and office information systems management.
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Business/Commerce, General. - A program that focuses on the general study of business, including the processes of interchanging goods and services (buying, selling and producing), business organization, and accounting as used in profit-making and nonprofit public and private institutions and agencies. The programs may prepare individuals to apply business principles and techniques in various occupational settings.
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Business Administration and Management, General. - A program that generally prepares individuals to plan, organize, direct, and control the functions and processes of a firm or organization. Includes instruction in management theory, human resources management and behavior, accounting and other quantitative methods, purchasing and logistics, organization and production, marketing, and business decision-making.
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Purchasing, Procurement/Acquisitions and Contracts Management. - A program that prepares individuals to manage and/or administer the processes by which a firm or organization contracts for goods and services to support its operations, as well as contracts it to sell to other firms or organizations. Includes instruction in contract law, negotiations, buying procedures, government contracting, cost and price analysis, vendor relations, contract administration, auditing and inspection, relations with other firm departments, and applications to special areas such as high-technology systems, international purchasing, and construction.
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Transportation/Transportation Management. - A program that prepares individuals to plan, administer, and coordinate physical transportation operations, networks, and systems. Includes instruction in transportation systems and technologies; traffic logistics and engineering; multi- and intermodal transportation systems; regional integration; facilities design and construction; transportation planning and finance; demand analysis and forecasting; carrier management; behavioral issues; transportation policy and law; intelligent systems; and applications to aviation, maritime, rail, and highway facilities and systems.
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| Wages |
In NY the average wage for this occupation was:
$65,250 for entry level workers, and $116,230 for experienced workers.
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| Job Outlook |
Based on the total number of annual openings and its growth rate, the employment prospects for this occupation are described as Very Favorable.
During 2006, there were approximately 19,980 Administrative Services Managers employed in NY.
We estimate that in 2016 there will be 21,430 employed in NY. This represents an increase of 150 job(s) each year, and a total of 530 job openings each year.
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| Additional Resources |
Administrative services managers - Visit this link for additional information on this career from the Occupational Outlook Handbook; a publication produced and maintained by the United States Department of Labor.
Administrative Officers - Visit this link for information on this career in the military.
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| Similar Jobs |
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Management Analysts - Conduct organizational studies and evaluations, design systems and procedures, conduct work simplifications and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants.
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First-Line Supervisors/Managers of Office and Administrative Support Workers - Supervise and coordinate the activities of clerical and administrative support workers.
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