Arbitrators, Mediators, and Conciliators

Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.

Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

1. Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.

2. Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.

3. Set up appointments for parties to meet for mediation.

4. Prepare settlement agreements for disputants to sign.

5. Organize and deliver public presentations about mediation to organizations such as community agencies and schools.

6. Analyze evidence and apply relevant laws, regulations, policies, and precedents in order to reach conclusions.

7. Prepare written opinions and decisions regarding cases.

8. Arrange and conduct hearings to obtain information and evidence relative to disposition of claims.

9. Rule on exceptions, motions, and admissibility of evidence.

10. Determine existence and amount of liability, according to evidence, laws, and administrative and judicial precedents.

11. Review and evaluate information from documents such as claim applications, birth or death certificates, and physician or employer records.

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Speaking - Talking to others to convey information effectively.

Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Negotiation - Bringing others together and trying to reconcile differences.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Job Zone Four: Considerable Preparation Needed

Education: Most of these occupations require a four - year bachelor's degree, but some do not.

Training: Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

The college search results are undergraduate programs associated with Arbitrators, Mediators, and Conciliators. Further education may also be required to pursue this career.

The training search results include both short and long-term programs associated with Arbitrators, Mediators, and Conciliators, and may be more appropriate for adult and non-traditional students. Further training may also be required to pursue this career.

In NY the average wage for this occupation was:

$45,900 for entry level workers, and $82,440 for experienced workers.

Judges, magistrates, and other judicial workers - Visit this link for additional information on this career from the Occupational Outlook Handbook; a publication produced and maintained by the United States Department of Labor.

Insurance Adjusters, Examiners, and Investigators - Investigate, analyze, and determine the extent of insurance company's liability concerning personal, casualty, or property loss or damages, and attempt to effect settlement with claimants. Correspond with or interview medical specialists, agents, witnesses, or claimants to compile information. Calculate benefit payments and approve payment of claims within a certain monetary limit.

Licensing Examiners and Inspectors - Examine, evaluate, and investigate eligibility for, conformity with, or liability under licenses or permits.

Political Scientists - Study the origin, development, and operation of political systems. Research a wide range of subjects, such as relations between the United States and foreign countries, the beliefs and institutions of foreign nations, or the politics of small towns or a major metropolis. May study topics, such as public opinion, political decision making, and ideology. May analyze the structure and operation of governments, as well as various political entities. May conduct public opinion surveys, analyze election results, or analyze public documents.

Lawyers - Represent clients in criminal and civil litigation and other legal proceedings, draw up legal documents, and manage or advise clients on legal transactions. May specialize in a single area or may practice broadly in many areas of law.

Title Examiners, Abstractors, and Searchers - Search real estate records, examine titles, or summarize pertinent legal or insurance details for a variety of purposes. May compile lists of mortgages, contracts, and other instruments pertaining to titles by searching public and private records for law firms, real estate agencies, or title insurance companies.

Criminal Investigators and Special Agents - Investigate alleged or suspected criminal violations of Federal, state, or local laws to determine if evidence is sufficient to recommend prosecution.

Immigration and Customs Inspectors - Investigate and inspect persons, common carriers, goods, and merchandise, arriving in or departing from the United States or between states to detect violations of immigration and customs laws and regulations.