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Baggage Porters and Bellhops

An occupation in Business and Information Systems
In Demand in the High Growth industry: Hospitality

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Jobs in New York
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Job Description

Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.


Interests

Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.


Tasks

1. Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.

2. Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.

3. Receive and mark baggage by completing and attaching claim checks.

4. Greet incoming guests and escort them to their rooms.

5. Assist physically challenged travelers and other guests with special needs.

6. Act as part of the security team at transportation terminals, hotels, or similar establishments.

7. Deliver messages and room service orders, and run errands for guests.

8. Explain the operation of room features such as locks, ventilation systems, and televisions.

9. Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.

10. Maintain clean lobbies or entrance areas for travelers or guests.

11. Transport guests about premises and local areas, or arrange for transportation.


Skills

Speaking - Talking to others to convey information effectively.

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Service Orientation - Actively looking for ways to help people.

Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Coordination - Adjusting actions in relation to others' actions.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Reading Comprehension - Understanding written sentences and paragraphs in work related documents.


Knowledge

Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.


Education

Job Zone One: Little or No Preparation Needed

Education: These occupations may require a high school diploma or GED certificate. Some may require a formal training course to obtain a license.

Training: Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.


School Programs

The college search results are undergraduate programs associated with Baggage Porters and Bellhops. Further education may also be required to pursue this career.

The training search results include both short and long-term programs associated with Baggage Porters and Bellhops, and may be more appropriate for adult and non-traditional students. Further training may also be required to pursue this career.


There are no school programs currently associated with this occupation

Wages

In NY the average wage for this occupation was:

$18,410 for entry level workers, and $34,190 for experienced workers.


Job Outlook

Based on the total number of annual openings and its growth rate, the employment prospects for this occupation are described as Less Favorable.

During 2006, there were approximately 4,350 Baggage Porters and Bellhops employed in NY.

We estimate that in 2016 there will be 4,430  employed in NY. This represents an increase of 10 job(s) each year, and a total of 60 job openings each year.


Additional Resources

There are no additional resources for this occupation.


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